Find your product and the fix — starting with the sit-stand desk resets and error codes we’re asked about most.
Framework in progress — diagrams and per-handset steps to be added. Structure for review.
Start here
Find your product — and the fix.
One place for assembly guides, usage manuals, cleaning, and the questions we hear most. The big one, by a mile, is height-adjustable desks: how to reset them and what an error code means. Start by identifying your handset below.
Sit-stand desks
Step 1: identify your handset.
Your desk’s controller — the handset on the underside of the top — tells you which reset and error-code steps you need. Find the one that looks like yours. (We’ll drop a photo of each exact handset we sell into these slots.)
Diagram coming
Up / down only
A simple paddle or rocker — raise and lower, no screen.
Reset & codes: coming
Diagram coming
Up / down + memory
Raise and lower plus one or more preset (M) buttons.
Reset & codes: coming
Diagram coming
Digital display
A small screen showing the height, with up and down.
Reset & codes: coming
Diagram coming
Display + 4 presets
Height readout plus four saved positions (1–4).
Reset & codes: coming
Diagram coming
Touch panel
A flat, capacitive touch surface instead of buttons.
Reset & codes: coming
Diagram coming
Under-desk toggle
A small switch or paddle tucked under the front edge.
Reset & codes: coming
Sit-stand desks
Step 2: the reset that fixes most things.
A desk that’s stuck, uneven, or showing a fault code almost always comes back with a reset (sometimes called re-initialization or calibration). The general procedure:
Press and hold the Down button until the desk lowers all the way and stops.
Keep holding for a few more seconds — the desk usually dips slightly and beeps, or the display flashes.
Release. The desk has relearned its lowest position, and most error codes clear on the spot.
General procedure — the exact button and timing vary by handset. We’ll list the precise steps and the error-code meanings under each handset above. If a code won’t clear, it’s often an overload or an unplugged leg cable; call us and we’ll sort it.
Everything else
Assembly, usage & care.
Assembly & usage manuals — every product’s manual lives on its detail page; we’re also gathering them here by product so you don’t have to hunt. Cleaning & care — how to keep fabrics, mesh, and finishes looking new. Warranty & service — what’s covered and how to start a claim. (Building these out now.)
Can’t find it, or it’s still not working? Call 847-679-5148 or email info@appliedergonomics.com — a real person will walk you through it.
